Privacy Policy

At Neushark ("we", "us", or "our"), we value your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and Services. If you do not agree with the terms of this Policy, please do not access the Services.

1. Information We Collect

• Personal Information: such as name, email address, phone number, company details—collected when you submit forms, sign up, or contact us.
• Usage Data: IP address, device and browser type, pages visited, time and date of visits, and other diagnostics.
• Cookies & Tracking: We use cookies and similar technologies to improve functionality and analyze usage. You can control cookies through your browser settings.

2. How We Use Information

• Provide, operate, and maintain the Services.
• Improve, personalize, and expand the Services.
• Understand and analyze how you use the Services.
• Develop new products, services, features, and functionality.
• Communicate with you, including for customer service, updates, marketing, and promotional purposes (you can opt out at any time).
• Detect, prevent, and address technical issues, fraud, or abuse.
• Comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the EEA or UK, we process your personal information under one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, legitimate interests, or public interest.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service Providers who perform services on our behalf (e.g., hosting, analytics, email delivery) under appropriate confidentiality and data protection terms.
• Professional Advisors (lawyers, accountants) as needed.
• Authorities when required by law, to comply with legal process, or to protect rights and safety.
• Business Transfers in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business.

5. International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards to protect your information during such transfers.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

• Access: Request access to the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal information, subject to legal exceptions.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Objection: Object to processing where we rely on legitimate interests or direct marketing.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, contact us at founder@neushark.com. We may take steps to verify your identity before responding.

8. Children's Privacy

Our Services are not directed to children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us to request deletion.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

10. Cookies & Preferences

You can manage cookies via your browser settings. Some browsers offer Do Not Track (DNT) features; our Services may not respond to DNT signals. For analytics/advertising cookies, you may opt out via relevant platform settings where available.

11. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page and signaled by the “Last Updated” date above. Your continued use of the Services after such changes indicates acceptance.

13. Contact Us

Questions or requests regarding this Policy? Contact our privacy team at founder@neushark.com.